Data Privacy Policy

WHAT DATA DO WE COLLECT?

• Cookies - Our site uses cookies, which are small pieces of information that helps us improve the user experience and ensure the site is functioning correctly.
• Contact forms - When you complete a contact/enquiry form, either on the contact page or any of the product pages we collect information:
• To ensure we can contact you and provide you with advice or a quote;
• To enable us to provide you with an estimate about the cost of delivery; or
• To keep you informed about special offers, but only if you opt in.
• Google - For more information about the data that is captured when you click a link in Google's Search Engine email our Google Ads Agency who will be glad to help.

WHAT DO WE DO WITH THE DATA?

• Cookies are only used to ensure a satisfactory user experience.
• Data that is collected via the contact forms is used to enable us to provide you with advice or a quote.
• Data that is used for the purposes of processing your order is kept only for auditing purposes;
• If a user opts to receive notifications about special offers, we will send them information about special offers.
• From time to time we may send offers or our latest brochure or postcards via post.

DATA DELETION

If you want your data removed from our systems:

• E-marketing – Click the unsubscribe link that appears on the bottom of any emails.
• Data – To get your name removed from our marketing or data management systems contact our Data Privacy Officer on martin@rackproltd.co.uk who will handle your request and ensure your data is removed immediately.

If you have any questions about how we collect and use your data please do not hesitate to contact our Data Privacy Officer on 07831556380